Privacy Policy

Violet Boutique ("we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, and how it's handled — in plain language, not legalese. Given what we sell, we take confidentiality seriously beyond what most stores need to.

Information we collect

When you place an order, we collect what's needed to fulfill it: your name, shipping address, email, and order details. Payment information is collected and processed directly by our payment processor — we never see or store your full card details ourselves.

If you contact us, we keep a record of that conversation so we can help you and follow up if needed.

Like most websites, we use basic cookies to keep the site and your cart working properly.

How we use your information

We use your information to process and ship your order, respond to questions, and prevent fraud. We do not sell your personal information to anyone, and we don't use it for anything beyond running this store and supporting your order.

Who we share it with

We share the minimum information necessary with the services that make the store work: our e-commerce platform, payment processor, and shipping carriers. Each of those has its own privacy obligations for handling your data. We don't share your information with anyone else for their own marketing purposes.

Discretion

Your order and any correspondence with us is kept confidential. Packages ship with no branding, and your billing statement uses a discreet descriptor rather than our store name.

Your rights

You can ask us what personal information we hold about you, request a correction, or ask us to delete information we no longer need to retain (for example, for tax or legal recordkeeping). Contact us using the details below to make a request.

Age restriction

This site and its products are intended for adults who have reached the age of majority in their province or territory. We do not knowingly collect information from anyone under that age.

Changes to this policy

If this policy changes, we'll update this page and revise the date at the top.

Contact us

Questions about this policy or your information? Email us at support@example.com.